A little clarity / Help centre
Good questions. Clear answers.
Everything you need to know about booking adventures, paying securely, and partnering with GoLeap.
01What is GoLeap?
GoLeap is India's marketplace for adventure activities, outdoor events, and curated experiences. You can discover partner operators across cities, compare categories and pricing, and book tickets instantly online.
02How do I book an adventure activity on GoLeap?
Browse the activity you like, choose a schedule and category, add participants, and pay securely. You will receive a booking reference on email and in your GoLeap account once the payment is confirmed.
03Which activities are available on GoLeap?
GoLeap lists adventure sports and outdoor experiences including white-water rafting, trekking, scuba diving, paragliding, cycling, camping, rock climbing, kayaking, bungee jumping, and more. The catalog expands as new partner operators join.
04Are GoLeap operators verified?
Yes. Every operator listed on GoLeap is vetted for licensing, safety practices, and service history before they can publish listings. Operators must maintain safety and customer-experience standards to continue partnering with us.
05What is the refund and cancellation policy?
Refund and cancellation policies depend on the operator and the type of activity, and are shown on each booking flow. Where applicable, cancellations can be initiated from your booked tickets section up to the cutoff time published on the listing.
06Do you accept bookings in INR?
Yes. GoLeap prices all activities in Indian Rupees (INR) and supports UPI, netbanking, credit cards, debit cards, and popular Indian wallets through our PCI-compliant payment partners.
07Can I book tickets for groups or corporates?
Many of our partner operators support group and corporate bookings. For groups over ten participants, you can email help@goleap.me with your dates and activity preferences and we will help coordinate with the operator.
08How do I list my adventure business on GoLeap?
We are always adding new partners. Write to help@goleap.me with a brief about your activity, location, safety credentials, and existing schedules, and our team will reach out to onboard you.
09Is there a GoLeap mobile app?
Yes, GoLeap is available on Android and iOS. You can use the app to book, manage your tickets, follow your favourite operators, and get last-minute offers.
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